Duration:
• 10 sessions
• 3 hours each session
Accessibility:
• During work hours
• At the workplace
• In Maltese or English
Smart Skills for
Professional Success:
the key to crafting a successful career
The importance of smart skills in today’s job market
Smart skills play a crucial role in today’s job market, often complementing technical skills and knowledge. They are valued by employers because they contribute to individual and organisational success in various ways.
The benefits of acquiring these essential smart skills
Essential smart skills open doors to greater career advancement opportunities, offering a multitude of benefits that enhance employability and job mobility, making the learner a valuable asset in the competitive job market.
Overall, smart skills are valuable assets that can lead to personal and professional success in various fields and industries.
Here is what the participants will learn during this training course
Learning Objectives:
This training course is designed with the following learning objectives:
Enhance Smart Skills: Develop a comprehensive understanding of essential smart skills required in the contemporary job market.
Practical Application: Gain hands-on experience and practical knowledge to apply these skills effectively in real-life situations.
Versatility: Acquire skills that are transferable across various industries and professions.
Personal Growth: Foster personal growth, self-improvement, and self-awareness.
Career Advancement: Prepare participants for career advancement opportunities by standing out in the competitive job market.
learning outcomes:
The learning outcomes for participants of this training course are designed to be:
Enhanced Smart Skills: Participants will exhibit improved smart skills, including communication, teamwork, adaptability, leadership, and emotional intelligence.
Application in Diverse Contexts: Learners will be able to apply acquired skills across a broad spectrum of industries and professional roles.
Personal Growth: The course will lead to increased self-awareness and personal growth, fostering a well-rounded individual.
Career Advancement: Participants will be better positioned for career advancement, with the ability to stand out in a competitive job market.
These general learning outcomes are designed to empower participants with practical skills that have a positive impact on both their personal and professional development.
Who is this course for
This training course is designed to cater to a wide range of individuals, including:
- Recent graduates entering the workforce
- Mid-career professionals seeking career advancement
- Job seekers looking to stand out in the job market
- Managers and leaders aiming to enhance team productivity
- Anyone committed to personal and professional growth
These essential skills hold value across a spectrum of professions and industries:
- Sales and customer service: Enhancing customer interactions and satisfaction.
- Healthcare: Improving patient care through better communication.
- Information technology: Facilitating collaboration among cross-functional teams.
- Education: Creating effective learning environments and student engagement.
- Finance: Strengthening client relationships and trust.
- Manufacturing: Enhancing teamwork and problem-solving in production.
- Nonprofits: Increasing volunteers engagement and impact.
- Leadership: Driving organisational success through effective leadership and influence.
These general learning outcomes are designed to empower participants with practical skills that have a positive impact on both their personal and professional development, increasing their value in the job market across diverse professions and industries.
Course content
effective communication
Smart skills such as verbal and written communication, active listening, and empathy are essential for building positive relationships with colleagues, customers, and other stakeholders. Clear communication fosters collaboration, reduces misunderstandings, and enhances customer satisfaction
teamwork and collaboration
The ability to work effectively in teams is highly prized in modern workplaces. Smart skills like teamwork, adaptability, and feedback enable employees to collaborate seamlessly, share ideas, and contribute to collective goals.
problem-solving and critical thinking
Smart skills like problem-solving and critical thinking allow employees to analyse situations, make informed decisions, and adapt to changing circumstances. These skills are particularly important in fast-paced and dynamic industries.
adaptability and resilience
In an ever-evolving job market, adaptability and resilience are essential. Smart skills help individuals cope with change and stress, learn new skills quickly, and bounce back from setbacks.
leadership and influence
Leadership skills, even among non-managers, are valuable. Smart skills in leadership, persuasion, and influence can help individuals inspire others, drive innovation, and contribute to the success of their teams and organisations.
customer service
Smart skills like empathy, effective communication, and the ability to de-escalate conflicts are crucial in customer-facing roles. Providing exceptional customer service enhances brand reputation and customer loyalty.
time management and organisation
Smart skills related to time management, organisation, and prioritisation are essential for productivity and meeting deadlines. They contribute to a well-structured and efficient work environment.
conflict resolution
The ability to resolve conflicts and maintain a positive work environment is a highly valued smart skill. It reduces workplace tension, fosters better teamwork, and minimises disruptions.
networking and relationship building
Building and nurturing professional relationships can open doors to opportunities and career growth. Smart skills like networking and relationship building can lead to referrals, mentorship, and career advancement.
emotional intelligence
Emotional intelligence involves understanding and managing one’s own emotions and those of others. It is crucial for self-awareness, self-regulation, and building strong interpersonal relationships.
Training methods
This course employs a variety of engaging training methods to ensure an effective and interactive learning experience for all participants:
Lectures: Engage in informative and insightful lectures, providing a foundational understanding of the smart skills covered.
Group Discussions: Participants engage in group discussions to foster collaboration, share experiences, and gain diverse perspectives on the application of smart skills.
Case Studies: Analyse real-world case studies, applying smart skills to practical scenarios, and developing problem-solving abilities.
Interactive Activities: Hands-one activities focused on skill-building and practical exercises to reinforce the concepts discussed.
Self-Assessment: Utilise self-assessment to measure their progress and identify areas for improvement throughout the course.
Comprehensive Course Materials: Course materials to support the participant’s learning journey.
By integrating these diverse training methods and providing extensive resources, this training course ensures that participants have a well-rounded and immersive learning experience, making the acquisition of essential smart skills both practical and enjoyable.
Don’t wait!
Contact us today to sign up your employees for this face-to-face course
and start reaping the benefits of enhanced smart skills.
Your employees’ personal and professional growth starts here!
“The illiterate of the twenty-first century will not be those who cannot read and write, but those who cannot learn, unlearn, and relearn.”
Alvin Toffler (1928-2016)