Giving and Receiving Feedback

Our module on “Giving and Receiving Feedback in the Workplace” aims to educate employees on the importance of effective feedback and how it can positively impact the workplace.

Participants will learn about the different types of feedback, such as positive, negative and constructive feedback, and how to use them effectively. They will also learn about the benefits of feedback, including improved work performance, increased motivation, and better relationships with colleagues and clients. Additionally, the module will cover the common reasons why people find it hard to give and receive feedback, such as fear of conflict, lack of trust, and lack of confidence.

The module provides participants with strategies and techniques for effective feedback, such as active listening, providing feedback, and handling conflicts constructively. It also includes group discussions and hands-on activities to help participants apply these techniques in real-life situations. By the end of the module, participants will have a better understanding of the importance of effective feedback in the workplace and will be equipped with the skills to give and receive feedback effectively, using different models or techniques such as the “feedback sandwich” or the “SBI” method.